ISO certification in Qatar is one of the greatest management tools. ISO 9001 standard focuses on the quality of the product deliverance we are customer and giving them 100% satisfaction. Implementation of ISO 9001 standard in any organisation suffice that the customer satisfaction and the continual improvement are being the major two pillars of this quality management system. Clauses in ISO 9001 Standard: Scope: This Quality Manual specifies requirements for a quality management system where Millennium: a) Needs to demonstrate its ability to consistently provide product and services that meet customer and applicable statutory and regulatory requirements, and b) Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements. All the requirements of this ISO 9001:2015 are generic and are intended to be applicable